Common Issues with iPad Pro External Keyboards and Trackpads
The iPad Pro, paired with an external keyboard and trackpad, offers a laptop-like experience. However, like any technology, you might face issues like lagging, freezing, or unresponsiveness while using these accessories. Don’t worry—these problems are usually easy to fix. In this guide, we’ll walk you through practical solutions to resolve hanging issues with external keyboards and trackpads on your iPad Pro.
Step-by-Step Fix for Hanging Issues
1. Check the Physical Connection
If you’re using a Magic Keyboard or a third-party external keyboard:
- Ensure the keyboard or trackpad is securely attached.
- For Bluetooth devices, check that they’re paired correctly.
Tip: Disconnect and reconnect the keyboard or trackpad to refresh the connection.
2. Update Your iPadOS
Outdated software is a common cause of accessory issues. To update:
- Go to Settings > General > Software Update.
- Download and install the latest version of iPadOS.
New iPadOS updates often fix bugs and improve compatibility with accessories.
3. Restart Your iPad Pro
A simple restart can resolve most temporary glitches. To restart:
- Press and hold the Power Button until the slider appears.
- Slide to power off the device.
- Wait for a few seconds, then turn it back on.
4. Reset Bluetooth Settings
If the issue persists with a Bluetooth keyboard or trackpad:
- Go to Settings > Bluetooth.
- Turn Bluetooth off, wait a few seconds, then turn it back on.
- Forget the device and re-pair it:
- Tap on the device name and select Forget This Device.
- Reconnect by following the pairing instructions.
5. Check for Physical Damage or Dust
Dirt or debris can interfere with the connections of your accessories.
- Clean the connectors on your Magic Keyboard or third-party device.
- Use a soft cloth to clean the iPad’s Smart Connector or USB-C port.
6. Reset Keyboard and Trackpad Settings
Sometimes, adjusting the accessory settings can help:
- Go to Settings > General > Keyboard.
- Reset any customizations that might be causing conflicts.
For trackpad issues:
- Navigate to Settings > General > Trackpad & Mouse.
- Adjust sensitivity settings and ensure the trackpad is enabled.
7. Test with Another Device
To rule out hardware issues:
- Connect the keyboard or trackpad to another iPad or device.
- If it works fine, the problem is likely with your iPad Pro settings.
8. Use Apple Diagnostics
For persistent issues, use Apple Diagnostics to identify hardware problems:
- Disconnect the external keyboard or trackpad.
- Restart your iPad Pro.
- Follow the on-screen instructions to run diagnostics.
When to Contact Apple Support
If none of the above steps resolve the issue, it’s time to seek professional help:
- Visit an Apple Store or authorized service center.
- Use Apple Support online to schedule a repair or replacement.
Back to Seamless Productivity
Dealing with a hanging external keyboard or trackpad on your iPad Pro can be frustrating, but these simple fixes can often resolve the problem. Keeping your accessories clean, software updated, and connections secure ensures a smooth and productive experience.
Pro Tip: If you’re a power user, investing in Apple’s official Magic Keyboard ensures the best compatibility and performance with your iPad Pro.
Have other iPad Pro issues? Check out our blog for more troubleshooting tips and tricks. Share your experience or solutions in the comments below!
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